Pricing and
refunds.

The prices of the Courses and other Services are informed to you on the Platform, and may vary from time to time. Pricing may also be determined based on other considerations such as (but not limited to):

• applicable promotions or discount vouchers;
• a user's credits on the platform;
• Their location at the time of using the Platform, or the country of residence declared at the time of creating an Account.
• currency of payment applicable taxes, processing fees, bank transfer charges, or currency conversion.

We may also agree to provide bulk rates for institutional purchases, which may be accessible based on your email id, specific links or other forms of access as developed by us.

The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout).

• You agree to pay the fees for the Services that you purchase. To achieve this, you agree to share with us/ our authorized payments partners with your personal and financial information that may be necessary, and authorize us to charge your debit or credit card or process other means of payment (such as direct debit, or mobile wallet) for such fees.
• You agree that you are authorized to use the payment instrument or payment method by which you make any payment to us, and that such payment method has been duly and validly issued.
• We may continue to provide you access to a Course or any other Services, even if your payment to us fails, subject to you making the payment within the time period prescribed by us.
• We reserve the right to disable access to any Service for which we have not received adequate payments.

We are happy to provide you with a refund of 100% for a Course, within 3 days of the start of a batch.

If you want to claim a refund, please do so by:

1. Drop an email on: hello@notyourcollege.com with a subject “ONLINE COURSE REFUND | REGISTERED EMAIL ID” Please do not forget to provide the registered email ID in the subject.
2. Give your reason for the refund, for our internal purposes.
3. Please ensure that the email is received within three days of the batch start date.

   For example: If a batch starts on 15 July 2023, you should send the refund email on or before 12:00 am, 18 July 2023.

4. Calculation of refunds (ONLY FOR RECORDED COURSES):
   • 100%: if you consumed only the first 2 lectures of the course
   • Prorated: In case you have consumed more than the first 2 lectures of the course. For example: if you have watched 10 lectures out of a total of 100 lectures in the course then 90% of the fees will be refunded.
5. Refunds will be processed within 10 to 20 working days of receiving the refund email with the necessary details (and subject line). This refund process is applicable only on recorded courses.
6. For Live Batches / Courses we do a full refund within 3 days from the start of the course. After that no refund will be initiated. Please ensure that the email is received within five days of the batch start date. For example: If a batch starts on 15 July 2023, you should send the refund email on or before 12:00 am, 20 July 2023.